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FAQ
Shipping & Delivery
Shipping & Delivery
Each lamp is carefully packaged to help ensure it arrives safely and in perfect condition. Orders are typically processed within 1–3 business days, and shipping times may vary depending on your location. Once your order has been dispatched, you’ll receive a confirmation email with tracking information.
What’s included with my lamp?
What’s included with my lamp?
Yes — each lamp comes ready to use with anLED light sourceandUSB power cable included. LEDs run cool, helping keep the resin safe and allowing the lamp to stay on for extended periods. The USB cable is compatible with standard USB power adapters.
What if my lamp arrives damaged?
What if my lamp arrives damaged?
If your order arrives damaged or has a manufacturing defect, please contact us within48 hours of deliverywith clear photos or videos of the item and packaging. Once reviewed and approved, we’ll gladly arrange a replacement to make things right.
Dimensions & Weight
Dimensions & Weight
How big is it?
Approximately 25cm tall × 18cm long × 7cm thick. As each piece is handmade, slight variations in size may occur.
How much does it weigh?
Each lamp weighs approximately 700–900g, depending on the individual piece.
Why do sizes vary?
Every lamp is handcrafted using real resin, so slight differences in shape, size, and weight are completely normal — and part of what makes each piece unique.
How do I care for my lamp?
How do I care for my lamp?
To keep your lamp looking its best, wipe it gently with asoft, dry cloth. Avoid prolonged exposure to direct sunlight, as UV light may cause resin to yellow over time. If your lamp includes a wooden base, it can be treated occasionally with a light furniture oil if needed.